Get In Touch
- Phone Line
Sorry, we currently do not have a phone support available.
- Email Us
Support@nexwell.ca
Contact@nexwell.ca
- Address
181 Skyview Ranch Manor, Calgary, Alberta, Canada, T3N 0V2
Frequently Asked Question!
What are the health benefits of your herbal teas and powders?
Our herbal teas and powders offer benefits like boosting immunity, aiding digestion, and reducing stress. Each product’s specific benefits are listed on its page. Book a free consultation with our wellness expert for personalized advice!
Are your herbal products made with 100% organic and vegan ingredients?
Yes, all our herbal products are 100% organic and vegan. At Nexwell Care, we prioritize top-quality health products, sourced from carefully chosen FDA and GMP-certified suppliers to ensure premium quality.
What are your shipping options, and how long will it take for my order to arrive?
We offer standard and expedited shipping options, which may vary by destination. Costs and delivery times depend on your location and purchase order. For detailed information, please check our shipping policy page.
What is your return and exchange policy for herbal products and body massagers?
Since herbal powders and teas are classified as food by the USFDA, we cannot accept returns for these items. However, for body massagers, returns are accepted within 30 days of delivery if the item is unused and in its original condition. For details, please see our return and exchange policy page.
How do I choose the right electronic body massager for my needs?
To choose the right electronic body massager, explore each product’s page to see its specific benefits. Each massager’s features are detailed. Book a free consultation with our wellness expert for personalized guidance!
How should I store my herbal products to maintain their freshness and potency?
To maintain freshness and potency, follow the storage instructions provided on each product page and packaging. Visit the product of interest for specific guidelines and detailed maintenance instructions.
Do you offer international shipping, and are there any additional fees or restrictions?
We currently ship only to Canada and the USA. Shipping is free for orders over $49, with a flat rate for orders under $49. For more details, please see our shipping policy page.
How do I initiate a return or exchange, and are there any conditions or fees involved?
Since herbal powders and teas are classified as food by the USFDA, returns aren’t accepted for these items. For body massagers, email us at contact@nexwell.ca with your order number and reason. Upon approval, we’ll send a free return label within 48 hours. Ensure the product is securely packaged.For details, please see our return and exchange policy page.